Copado Partner Portal experience on Salesforce Experience Cloud
Salesforce

Empowering a World-Class Partner Ecosystem

Copado partnered with Studio Science to design and launch a new Partner Portal, a single, scalable destination for partner enablement, deal registration, and go-to-market collaboration. The portal marks a major milestone in Copado’s mission to mature its partner program, strengthen alliances, and streamline engagement across its Salesforce ecosystem.
Customer Need
  • A scalable, world-class partner experience
Services
  • Experience Research & Strategy
Industry
  • SaaS
Technologies
  • Salesforce Experience Cloud

Copado is the leading DevOps and AI-driven platform for Salesforce, enabling enterprises to deliver innovation faster, with less risk and higher quality. With over 1,200 global customers, Copado helps teams automate deployments, ensure compliance, and accelerate digital transformation across the Salesforce ecosystem.

The Challenge 

As Copado’s partner ecosystem rapidly grew, supporting daily operations became increasingly difficult. Partner enablement and marketing teams were managing requests manually across disparate tools, fielding one-off needs for campaign resources, sales enablement, positioning guidance, and more. This manual approach created bottlenecks that slowed partner activation and limited Copado’s ability to scale efficiently.

Copado needed a modern solution that simplified partner interaction, empowered collaborators with direct access to the information they needed, and created a consistent, repeatable partner engagement model.

With Salesforce as the foundation, Copado engaged Studio Science to rethink the partner experience, transforming a collection of fragmented systems and workflows into a unified digital destination.

"From the beginning, Christie and her team were incredibly collaborative and clear about their vision for a scalable, world-class partner experience. Our role was to help bring that vision to life, pairing strategy with execution so Copado could deliver something that feels both high-impact and sustainable for the long term."
Jarrod KingstonEnterprise Account ExecutiveStudio Science
Copado partner portal experience on Salesforce Experience Cloud showing certification journey and analytics dashboards

The Solution

Studio Science and Copado began with a people-centered design approach, translating partner needs and business goals into an intuitive, self-service experience built on Salesforce Experience Cloud. The resulting Partner Portal provides partners with centralized access to everything required to go to market with Copado, including training, co-marketing resources, campaign assets, and deal registration.

By eliminating manual handoffs and creating a single source of truth, Copado can now onboard partners faster, distribute materials consistently, and maintain clearer visibility into partner activity. The portal also establishes a strong foundation for deeper alignment between Copado’s partner program and its broader community of more than 100,000 members.

"Thanks to Studio Science, we delivered a Partner Portal that truly empowers our partner ecosystem with faster access to enablement resources, go-to-market assets, smoother workflows in deal registration, and a smarter way to collaborate with Copado."
Christie MarshCMO & Head of AlliancesCopado
Copado Partner Portal dashboard displayed on laptop with certification badges and partner resources

The Impact

With a modern, scalable partner portal, Copado has moved from manual processes to a digital, data-driven approach that makes partnering easier and more effective. The new portal experience is more than a technology investment. It represents a cultural shift in how Copado builds and nurtures relationships. 

Together, Copado and Studio Science are redefining the Salesforce DevOps partner ecosystem: collaborative, data-driven, and designed for long-term success.