Commerce spans the entirety of the customer journey, and with consumers using more and more channels in which to engage with brands, having a connected ecosystem that provides a seamless experience is crucial. This even includes where B2C, B2B, and D2C connect.
Studio Science and Salesforce have developed a demo that showcases cross-cloud use cases bringing together Salesforce’s products and demonstrates the power of a holistic system. Using the example of a home appliance brand and customer in the middle of a renovation, you’ll see how Commerce Cloud, OMS, Service Cloud, and more interact to enhance the customer experience. Check out this trailer to see how we do it:
Fill out the form below to learn more about our demo and see if you qualify for a free CX workshop where we dive into your business and see how to tailor Salesforce to fit your needs and objectives.
