products and services that work for people.
Senior Project Manager
This role is designed to accelerate the agency’s recent growth, and we invite applications from individuals who have experience overseeing the smooth production of all work—from briefing researchers, strategists, designers, and developers, to managing client relationships and the delivery of successful outcomes.
Our ideal candidate will:
Be a liaison, managing projects with the client’s needs in mind to keep the relationship healthy
Lean on your deep client services experience to drive effective decision-making on complex issues of scope, design, and process
Be a troubleshooter, looking for bottlenecks, information silos, and potential roadblocks all while ensuring the team follows established workflows
Demonstrate flexibility and adaptability to changing scenarios and environments by applying appropriate project management frameworks to suit the client and engagement
Demonstrate empathy, experience, and confidence managing digital projects with complex scope and multiple executive stakeholders
Partner with our practice area experts to create, guide, and communicate a holistic project plan that achieves the goals of Studio Science, client stakeholders, and third party vendors creating alignment and driving convergent implementation
Overarching: Leading, shaping, and managing the overall high-level experience that all clients have with their project teams
On assigned, key accounts:
Serve as the primary point of contact for clients
Establish communication plan for clients
Facilitate all communication with multiple, cross-organizational contacts within the client organization
Lead kick-off and status meetings with clients
Record decisions, next steps, and notes during client meetings/calls and follow up with a written summary after each meeting/callFacilitate both formal and informal (ad-hoc) status check-ins with clients
Partner with the Director(s) to identify opportunities, challenges, and potential roadblocks
Follow up post-engagement with clients for post-project review, etc.
Deliver timely, tailored communication for various audiences: creative and technical teams, product managers, marketing partners, and C-level executives
Create, guide, and communicate the holistic (Studio Science, client, 3rd party) project plan and goals to create alignment and drive convergent implementation
Encourage sustainable flow for your team while focusing on key client objectives
Engage directly with clients managing the account details, project scope, and working relationship
5+ years professional experience within Account Management, Project Management, and/or Operations (preferably in the Professional Services sector)
Excellent partnership building/maintaining skills
Previous experience working with creative and technical teams preferred. Must demonstrate an ability to translate and communicate industry terms to others in order to meet their needs
Proven ability to work in a fast-paced, deadline driven environment while managing multiple projects at any given time
Ability to make informed, strategic decisions under pressure
Ability to foster a positive and energetic work environment
Exceptional work ethic and a team player
Excellent communication skills with ability to communicate effectively in visual, verbal, and written form to teams, clients and leadership
Working at Studio Science
We help businesses design for people. Simply put, we believe every person deserves experiences that work better.
In an increasingly changing world, we intentionally design systems to help our clients evolve with their customers’ needs. We recognize that business evolution and change is hard.
We believe that honesty is the only policy, that none of us are as smart as all of us, and that being great is a choice.
Studio Science provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Studio Science complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.